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Retail expert Mary Portas continues her mission to banish bad customer service from the high street. This time she takes on a hair salon in Kent, Shobie and Co, where staff are at war with the owners and swearing on the shop floor is driving customers away. Can Mary unite the team and save their business?
First Air Date : Jan 19, 2011
Last Air date : Jan 27, 2016
Episode : 12 Episode
Season : 3 Season
Runtime: 47:14 minutes
Studio: Channel 4
Country: United Kingdom
Cast: Mary Portas
Crew: